Delivery information

Last updated: 27.04.2023

At CIBEX AG, we want to ensure that our customers receive their reports and certificates as quickly and efficiently as possible. We use Swiss Post for all our deliveries, which allows us to offer reliable and secure shipping to all countries.

Delivery Times

Our estimated delivery time for all orders is 5-7 working days. This time frame takes into account the processing of your order, as well as the time it takes for Swiss Post to deliver it to your doorstep. Please note that these are estimated delivery times, and actual delivery times may vary depending on your location and other factors beyond our control.

Delivery Costs

At CIBEX AG, we believe in transparent pricing, which is why we include the cost of delivery in our prices. This means that you don't have to worry about any hidden costs or fees when you make a purchase from us. The price you see is the price you pay.

Order Tracking

Once your order has been shipped, you will receive a tracking number that you can use to monitor the progress of your delivery. You can track your order through the Swiss Post website, which provides real-time updates on the status of your shipment.

Delivery Address

We can deliver your reports and certificates to any address you provide us with during the checkout process. Please ensure that you provide us with accurate and up-to-date delivery information to avoid any delays or issues with your order.

Collection of Information

We collect personal information about you when you use our website or services. This may include your name, email address, and any other information you choose to provide to us.
We also collect certain information automatically when you visit our website, such as your IP address, browser type, device type, and operating system. We may use cookies and other tracking technologies to collect this information.
CIBEX AG keeps your private data confidential and secure under the Laws of Liechtenstein and GDPR compliance. You don't have to worry about your personal info getting out there.

If you have any questions or concerns about the delivery of your reports and certificates, please don't hesitate to contact us. Our friendly customer support team is always ready to assist you. Please contact us at info[at]

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